Opened 8 hours ago
#1385 new bug
Document Link Icon Not Refreshed After Link Creation and Intermittent Linking Failures
| Reported by: | Blucecio | Owned by: | |
|---|---|---|---|
| Priority: | major | Milestone: | 9.3.2 |
| Component: | User Interface | Version: | 9.3.1 |
| Keywords: | Cc: |
Description
When creating a link between two documents using the Copy Link / Paste Link functionality, the user interface does not always reflect the actual status of the operation.
Steps to Reproduce:
Open a document and copy its link.
Open a second document.
Execute the Paste Link operation.
Observe the document link icon and the links tab.
Expected Result:
The link between the two documents is successfully created.
The document link icon is immediately updated to indicate that the document has linked documents.
The link is visible in the links section.
Actual Result:
After the Paste Link operation, the document link icon is not refreshed and continues to indicate that no links are present, even when the link has been successfully created.
In some cases, the link creation operation fails and no link is established.
Impact:
The missing UI refresh can mislead users into believing that the linking operation has failed, resulting in confusion and repeated attempts to create the same link. Additionally, intermittent failures reduce the reliability of the document linking feature.
Environment:
Reproduced on LogicalDOC 9.3.1 (local installation).
Reproduced on the live demo environment at demo.logicaldoc.com.
Additional Notes:
The issue has been verified both on a local installation and on the public demo instance, suggesting that it is not environment-specific.
Attachments (5)
Change History (5)
by , 8 hours ago
| Attachment: | ScreenHunter 1006 (01).png added |
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- Error message in the log (no message shown to the user)
by , 8 hours ago
| Attachment: | ScreenHunter 1007 (01).png added |
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- Document view showing the document ID and the Links tab containing the link, but without the chain icon being displayed