Opened 8 hours ago

#1385 new bug

Document Link Icon Not Refreshed After Link Creation and Intermittent Linking Failures

Reported by: Blucecio Owned by:
Priority: major Milestone: 9.3.2
Component: User Interface Version: 9.3.1
Keywords: Cc:

Description

When creating a link between two documents using the Copy Link / Paste Link functionality, the user interface does not always reflect the actual status of the operation.

Steps to Reproduce:

Open a document and copy its link.
Open a second document.
Execute the Paste Link operation.
Observe the document link icon and the links tab.

Expected Result:

The link between the two documents is successfully created.
The document link icon is immediately updated to indicate that the document has linked documents.
The link is visible in the links section.

Actual Result:

After the Paste Link operation, the document link icon is not refreshed and continues to indicate that no links are present, even when the link has been successfully created.
In some cases, the link creation operation fails and no link is established.

Impact:

The missing UI refresh can mislead users into believing that the linking operation has failed, resulting in confusion and repeated attempts to create the same link. Additionally, intermittent failures reduce the reliability of the document linking feature.

Environment:

Reproduced on LogicalDOC 9.3.1 (local installation).
Reproduced on the live demo environment at demo.logicaldoc.com.

Additional Notes:

The issue has been verified both on a local installation and on the public demo instance, suggesting that it is not environment-specific.

Attachments (5)

ScreenHunter 1003 (01).png​ (110.3 KB ) - added by Blucecio 8 hours ago.
1. Initial state (Copy Link)
ScreenHunter 1004 (01).png​ (103.8 KB ) - added by Blucecio 8 hours ago.
2. Execute "Paste as Link"
ScreenHunter 1005 (01).png​ (77.0 KB ) - added by Blucecio 8 hours ago.
3. The link icon does not appear
ScreenHunter 1006 (01).png​ (62.1 KB ) - added by Blucecio 8 hours ago.
4. Error message in the log (no message shown to the user)
ScreenHunter 1007 (01).png​ (68.0 KB ) - added by Blucecio 8 hours ago.
5. Document view showing the document ID and the Links tab containing the link, but without the chain icon being displayed

Download all attachments as: .zip

Change History (5)

by Blucecio, 8 hours ago

Attachment: ScreenHunter 1003 (01).png​ added
  1. Initial state (Copy Link)

by Blucecio, 8 hours ago

Attachment: ScreenHunter 1004 (01).png​ added
  1. Execute "Paste as Link"

by Blucecio, 8 hours ago

Attachment: ScreenHunter 1005 (01).png​ added
  1. The link icon does not appear

by Blucecio, 8 hours ago

Attachment: ScreenHunter 1006 (01).png​ added
  1. Error message in the log (no message shown to the user)

by Blucecio, 8 hours ago

Attachment: ScreenHunter 1007 (01).png​ added
  1. Document view showing the document ID and the Links tab containing the link, but without the chain icon being displayed
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