Opened 7 years ago
Closed 7 years ago
#844 closed bug (worksforme)
Office Integration
| Reported by: | brianford3108 | Owned by: | |
|---|---|---|---|
| Priority: | trivial | Milestone: | |
| Component: | Office Addin | Version: | 7.7.3 |
| Keywords: | Cc: |
Description
I have 2 issues, but they may be related,
1, If I right mouse on a document in the document view (using IE or Chrome), and chose edit with Office I get the following errors.
"An error occurred while trying to launch office, see logs for more details"
2, while in word 2016, if I click on the "LogiocalDOC" menu and try to use the command I receive errors, one such error is office integration is not enabled, and another is error connection to the server,
Attachments (2)
Change History (6)
Changed 7 years ago by brianford3108
comment:1 Changed 7 years ago by car031
- Resolution set to invalid
- Status changed from new to closed
this Office integration is only available in the commercial editions and not in the Community
comment:2 Changed 7 years ago by car031
send screenshot of the login screen
comment:3 Changed 7 years ago by car031
- Resolution invalid deleted
- Status changed from closed to reopened
Changed 7 years ago by brianford3108
comment:4 Changed 7 years ago by car031
- Resolution set to worksforme
- Status changed from reopened to closed
Ok we will folow you through the commercial support service, you will receive an email from us. Leave closed this ticket.
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