Opened 8 years ago

Closed 8 years ago

#844 closed bug (worksforme)

Office Integration

Reported by: brianford3108 Owned by:
Priority: trivial Milestone:
Component: Office Addin Version: 7.7.3
Keywords: Cc:

Description

I have 2 issues, but they may be related,

1, If I right mouse on a document in the document view (using IE or Chrome), and chose edit with Office I get the following errors.

"An error occurred while trying to launch office, see logs for more details"

2, while in word 2016, if I click on the "LogiocalDOC" menu and try to use the command I receive errors, one such error is office integration is not enabled, and another is error connection to the server,

Attachments (2)

office error.pdf​ (175.5 KB ) - added by brianford3108 8 years ago.
screen clips
screen shots1.pdf​ (246.6 KB ) - added by brianford3108 8 years ago.

Download all attachments as: .zip

Change History (6)

by brianford3108, 8 years ago

Attachment: office error.pdf​ added

screen clips

comment:1 by car031, 8 years ago

Resolution: → invalid
Status: new → closed

this Office integration is only available in the commercial editions and not in the Community

comment:2 by car031, 8 years ago

send screenshot of the login screen

comment:3 by car031, 8 years ago

Resolution: invalid
Status: closed → reopened

by brianford3108, 8 years ago

Attachment: screen shots1.pdf​ added

comment:4 by car031, 8 years ago

Resolution: → worksforme
Status: reopened → closed

Ok we will folow you through the commercial support service, you will receive an email from us. Leave closed this ticket.

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