Opened 6 years ago

Closed 6 years ago

#844 closed bug (worksforme)

Office Integration

Reported by: brianford3108 Owned by:
Priority: trivial Milestone:
Component: Office Addin Version: 7.7.3
Keywords: Cc:

Description

I have 2 issues, but they may be related,

1, If I right mouse on a document in the document view (using IE or Chrome), and chose edit with Office I get the following errors.

"An error occurred while trying to launch office, see logs for more details"

2, while in word 2016, if I click on the "LogiocalDOC" menu and try to use the command I receive errors, one such error is office integration is not enabled, and another is error connection to the server,

Attachments (2)

office error.pdf​ (175.5 KB) - added by brianford3108 6 years ago.
screen clips
screen shots1.pdf​ (246.6 KB) - added by brianford3108 6 years ago.

Download all attachments as: .zip

Change History (6)

Changed 6 years ago by brianford3108

screen clips

comment:1 Changed 6 years ago by car031

  • Resolution set to invalid
  • Status changed from new to closed

this Office integration is only available in the commercial editions and not in the Community

comment:2 Changed 6 years ago by car031

send screenshot of the login screen

comment:3 Changed 6 years ago by car031

  • Resolution invalid deleted
  • Status changed from closed to reopened

Changed 6 years ago by brianford3108

comment:4 Changed 6 years ago by car031

  • Resolution set to worksforme
  • Status changed from reopened to closed

Ok we will folow you through the commercial support service, you will receive an email from us. Leave closed this ticket.

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