Opened 9 years ago

Closed 9 years ago

#756 closed bug (fixed)

Quota Alert

Reported by: marco.pozzi Owned by:
Priority: trivial Milestone:
Component: Core Version: 7.6.2
Keywords: quota Cc:

Description

After updating to latest release (7.6.2), some users received an e-mail with the following text:

The usage of resources in Whole System has reached the warning level.

Documents: 3.789

Where can I configure quota parameters for system and users? We have a Business license and no "quota" tab is shown on user configuration page.

Thanks

Marco

Attachments (1)

files.zip​ (85.5 KB ) - added by marco.pozzi 9 years ago.
This archive contains dms.log and context.properties.

Download all attachments as: .zip

Change History (15)

comment:1 by marco.pozzi, 9 years ago

Component: Android App → Core
Keywords: quota added

comment:2 by car031, 9 years ago

send your files:
repository\logs\dms.log
conf\context.properties

comment:3 by car031, 9 years ago

Priority: major → trivial
Version: 7.6.2

by marco.pozzi, 9 years ago

Attachment: files.zip​ added

This archive contains dms.log and context.properties.

in reply to:  2 comment:4 by marco.pozzi, 9 years ago

Replying to car031:

send your files:
repository\logs\dms.log
conf\context.properties

Thanks, I uploaded these files.

Marco

comment:5 by car031, 9 years ago

Milestone: 7.6.3
Version: → 7.6.2

Got it, we think you issue is automatically fixed now. Can you confirm that no more alert messages arrived to your admin user's email in the last 12 hours ?

comment:6 by marco.pozzi, 9 years ago

Yes, thanks. I confirm that no more alert messages arrived.

comment:7 by car031, 9 years ago

Resolution: → fixed
Status: new → closed

comment:8 by marco.pozzi, 9 years ago

I received a new alert now with the following text:

The usage of resources in Whole System has reached the warning level.

Size: 1,3 GB

Is this the same issue?

comment:9 by marco.pozzi, 9 years ago

Resolution: fixed
Status: closed → reopened

comment:10 by car031, 9 years ago

Do this:

  1. Stop LogicalDOC
  2. Download the patch ​http://www.logicaldoc.info/patch/patch-20170210-ent.zip
  3. Unpack the patch into <LDOC_HOME>/tomcat/webapps/ROOT/WEB-INF/classes
  4. Start LogicalDOC

Confirm you are no receiving alterts in the subsequent 8 hours.

comment:11 by marco.pozzi, 9 years ago

Thanks, I applied the patch and it seems ok.

Is this patch valid also for Business edition of Logicaldoc?

Thanks.

Marco

comment:12 by car031, 9 years ago

yes sure, so can we close this ticket for now ?

comment:13 by marco.pozzi, 9 years ago

Yes, please. Close it for now.

Best regards.

Marco

comment:14 by car031, 9 years ago

Resolution: → fixed
Status: reopened → closed
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