Opened 5 years ago

Closed 5 years ago

#756 closed bug (fixed)

Quota Alert

Reported by: marco.pozzi Owned by:
Priority: trivial Milestone:
Component: Core Version: 7.6.2
Keywords: quota Cc:

Description

After updating to latest release (7.6.2), some users received an e-mail with the following text:

The usage of resources in Whole System has reached the warning level.

Documents: 3.789

Where can I configure quota parameters for system and users? We have a Business license and no "quota" tab is shown on user configuration page.

Thanks

Marco

Attachments (1)

files.zip (85.5 KB) - added by marco.pozzi 5 years ago.
This archive contains dms.log and context.properties.

Download all attachments as: .zip

Change History (15)

comment:1 Changed 5 years ago by marco.pozzi

  • Component changed from Android App to Core
  • Keywords quota added

comment:2 follow-up: Changed 5 years ago by car031

send your files:
repository\logs\dms.log
conf\context.properties

comment:3 Changed 5 years ago by car031

  • Priority changed from major to trivial
  • Version 7.6.2 deleted

Changed 5 years ago by marco.pozzi

This archive contains dms.log and context.properties.

comment:4 in reply to: ↑ 2 Changed 5 years ago by marco.pozzi

Replying to car031:

send your files:
repository\logs\dms.log
conf\context.properties

Thanks, I uploaded these files.

Marco

comment:5 Changed 5 years ago by car031

  • Milestone 7.6.3 deleted
  • Version set to 7.6.2

Got it, we think you issue is automatically fixed now. Can you confirm that no more alert messages arrived to your admin user's email in the last 12 hours ?

comment:6 Changed 5 years ago by marco.pozzi

Yes, thanks. I confirm that no more alert messages arrived.

comment:7 Changed 5 years ago by car031

  • Resolution set to fixed
  • Status changed from new to closed

comment:8 Changed 5 years ago by marco.pozzi

I received a new alert now with the following text:

The usage of resources in Whole System has reached the warning level.

Size: 1,3 GB

Is this the same issue?

comment:9 Changed 5 years ago by marco.pozzi

  • Resolution fixed deleted
  • Status changed from closed to reopened

comment:10 Changed 5 years ago by car031

Do this:

  1. Stop LogicalDOC
  2. Download the patch http://www.logicaldoc.info/patch/patch-20170210-ent.zip
  3. Unpack the patch into <LDOC_HOME>/tomcat/webapps/ROOT/WEB-INF/classes
  4. Start LogicalDOC

Confirm you are no receiving alterts in the subsequent 8 hours.

comment:11 Changed 5 years ago by marco.pozzi

Thanks, I applied the patch and it seems ok.

Is this patch valid also for Business edition of Logicaldoc?

Thanks.

Marco

comment:12 Changed 5 years ago by car031

yes sure, so can we close this ticket for now ?

comment:13 Changed 5 years ago by marco.pozzi

Yes, please. Close it for now.

Best regards.

Marco

comment:14 Changed 5 years ago by car031

  • Resolution set to fixed
  • Status changed from reopened to closed
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