Opened 6 years ago

Closed 6 years ago

#627 closed bug (worksforme)

Install of hotfolders application fails on Windows

Reported by: jkenyon Owned by: Blucecio
Priority: trivial Milestone:
Component: Installer Version:
Keywords: Cc:

Description

Cannot complete setup of the LogicalDOC Hot Folder application, version 1.4.3, as it fails to accept text for the connection to LogicalDOC.

Error Prompt:
Test entered did not pass validation

Change History (6)

comment:1 follow-up: Changed 6 years ago by jkenyon

Is this perhaps failing as hotfolders has become an extra add-on? And it checks the license?

comment:2 in reply to: ↑ 1 Changed 6 years ago by Blucecio

Replying to jkenyon:

Is this perhaps failing as hotfolders has become an extra add-on? And it checks the license?

Yes,
the new hot-folder component installer now checks that the feature is enabled on the LogicalDOC licensing

comment:3 Changed 6 years ago by jkenyon

Didn't this feature used to be included by default?

comment:4 Changed 6 years ago by Blucecio

  • Owner set to Blucecio
  • Status changed from new to accepted

Yes, this package prior to version 1.4.3 was not licensed and hence was freely installable.
However, given that this condition was changed unilaterally, we decided that we will unlock it for your licenses.

comment:5 Changed 6 years ago by Blucecio

Ok John, to this point you should have received the notifications from our license manager.
You will have to perform a new activation of your license and then you will be able to install Hotfolder.
http://docs.logicaldoc.com/en/license-activation

comment:6 Changed 6 years ago by Blucecio

  • Priority changed from Major to Trivial
  • Resolution set to worksforme
  • Status changed from accepted to closed
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