Opened 8 years ago

Closed 6 years ago

#482 closed bug (fixed)

Sync destroys file content when uploading/modifying via LogicalDOC

Reported by: jkenyon Owned by: Helpdesk
Priority: critical Milestone:
Component: Sync Version:
Keywords: Cc:

Description

LogicalDOC Sync 1.1.1

Any time a file (e.g. Text1.docx) is changed in the remote folder

  • Either uploaded to LogicalDOC (e.g. via the web interface)
  • OR modified within LogicalDOC (e.g. checkin/checkout)
  • OR restored from Trash

when the remote file is sync'd to the local folder, LogicalDOC-Sync creates a file with the right name (e.g. Text1.docx) but the file is empty (no content).

Then the next time a sync is performed (e.g. 1 min later), the empty local copy overwrites the remote copy, resulting in a version 1.1 on the server that is empty.

As a result, both the local file and the remote file in LogicalDOC are empty.

Attachments (1)

CmisSynch allows you to synchronize-v02.docx (213.3 KB) - added by adminusername 6 years ago.
CmisSynch? patch installation and brief introduction to using

Download all attachments as: .zip

Change History (11)

comment:1 Changed 8 years ago by car031

  • Resolution set to worksforme
  • Status changed from new to closed

We think it would sufficient to upgrade your LogicalDOC to version 7.1.1

comment:2 Changed 8 years ago by jkenyon

  • Resolution worksforme deleted
  • Status changed from closed to reopened
  • Version changed from 6.8.4 to 7.1.1

Upgraded to 7.1.1, still have the same issue.

comment:3 Changed 7 years ago by car031

  • Resolution set to fixed
  • Status changed from reopened to closed

Fixed in the version 1.1.2 that will be made available when LogicalDOC 7.1.3 will be released

comment:4 Changed 7 years ago by jkenyon

  • Resolution fixed deleted
  • Status changed from closed to reopened
  • Version 7.1.1 deleted

This is still an issue with LogicalDOC 7.1.3 and Sync 1.1.2

comment:5 Changed 6 years ago by jkenyon

This is still an issue with LogicalDOC 7.4.2 and Sync 1.1.4

comment:6 Changed 6 years ago by Blucecio

Currently we have a replacement solution to solve this problem.
This solution allows to synchronize the system or a branch of the repository with a folder in the file system of a Windows system.
This solution involves the installation of an upgrade to the CMIS pluging of LogicalDOC 7.4.2 and the installation and configuration of CmisSynch? software on a Windows client PC.
More information are available in the attached file

comment:7 follow-up: Changed 6 years ago by jkenyon

Does this mean LogicalDOC Sync will be discontinued?

comment:8 in reply to: ↑ 7 Changed 6 years ago by Blucecio

Replying to jkenyon:

Does this mean LogicalDOC Sync will be discontinued?

We're still discussing, at the moment this is a solution that a customer is already using.
Unfortunately is limited to operating in a Windows environment

comment:9 Changed 6 years ago by car031

  • Owner set to Helpdesk
  • Status changed from reopened to assigned

Changed 6 years ago by adminusername

CmisSynch? patch installation and brief introduction to using

comment:10 Changed 6 years ago by car031

  • Resolution set to fixed
  • Status changed from assigned to closed
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