Opened 10 years ago
Closed 9 years ago
#482 closed bug (fixed)
Sync destroys file content when uploading/modifying via LogicalDOC
Reported by: | jkenyon | Owned by: | Helpdesk |
---|---|---|---|
Priority: | critical | Milestone: | |
Component: | Sync | Version: | |
Keywords: | Cc: |
Description
LogicalDOC Sync 1.1.1
Any time a file (e.g. Text1.docx) is changed in the remote folder
- Either uploaded to LogicalDOC (e.g. via the web interface)
- OR modified within LogicalDOC (e.g. checkin/checkout)
- OR restored from Trash
when the remote file is sync'd to the local folder, LogicalDOC-Sync creates a file with the right name (e.g. Text1.docx) but the file is empty (no content).
Then the next time a sync is performed (e.g. 1 min later), the empty local copy overwrites the remote copy, resulting in a version 1.1 on the server that is empty.
As a result, both the local file and the remote file in LogicalDOC are empty.
Attachments (1)
Change History (11)
comment:1 Changed 10 years ago by car031
- Resolution set to worksforme
- Status changed from new to closed
comment:2 Changed 10 years ago by jkenyon
- Resolution worksforme deleted
- Status changed from closed to reopened
- Version changed from 6.8.4 to 7.1.1
Upgraded to 7.1.1, still have the same issue.
comment:3 Changed 10 years ago by car031
- Resolution set to fixed
- Status changed from reopened to closed
Fixed in the version 1.1.2 that will be made available when LogicalDOC 7.1.3 will be released
comment:4 Changed 10 years ago by jkenyon
- Resolution fixed deleted
- Status changed from closed to reopened
- Version 7.1.1 deleted
This is still an issue with LogicalDOC 7.1.3 and Sync 1.1.2
comment:5 Changed 9 years ago by jkenyon
This is still an issue with LogicalDOC 7.4.2 and Sync 1.1.4
comment:6 Changed 9 years ago by Blucecio
Currently we have a replacement solution to solve this problem.
This solution allows to synchronize the system or a branch of the repository with a folder in the file system of a Windows system.
This solution involves the installation of an upgrade to the CMIS pluging of LogicalDOC 7.4.2 and the installation and configuration of CmisSynch? software on a Windows client PC.
More information are available in the attached file
comment:7 follow-up: ↓ 8 Changed 9 years ago by jkenyon
Does this mean LogicalDOC Sync will be discontinued?
comment:8 in reply to: ↑ 7 Changed 9 years ago by Blucecio
Replying to jkenyon:
Does this mean LogicalDOC Sync will be discontinued?
We're still discussing, at the moment this is a solution that a customer is already using.
Unfortunately is limited to operating in a Windows environment
comment:9 Changed 9 years ago by car031
- Owner set to Helpdesk
- Status changed from reopened to assigned
comment:10 Changed 9 years ago by car031
- Resolution set to fixed
- Status changed from assigned to closed
We think it would sufficient to upgrade your LogicalDOC to version 7.1.1