Opened 11 years ago

Closed 11 years ago

Last modified 11 years ago

#350 closed bug (invalid)

Cannot purchase iPad/iPhone App

Reported by: jkenyon Owned by:
Priority: major Milestone: 6.8.1
Component: iPad and iPhone App Version: 6.7.3
Keywords: Cc:


When trying to purchase the ability to configure new accounts within the ipad/iphone app, the app responds with "Product not found" after trying to load product data.

Change History (2)

comment:1 Changed 11 years ago by car031

  • Resolution set to invalid
  • Status changed from new to closed

This is not a bug of LogicalDOC application, it is an iTunes issue. We notified Apple, but cannot do more.

comment:2 Changed 11 years ago by Blucecio

The App LogicalDOC Mobile is available for free on the Apple Store.
There was only one problem that the additional feature "NewAccountEnabler?" for a few days was not available. This feature allows you to add new LogicalDOC connection account to the App, and this is the feature you can purchase.
Now the situation has returned to normal and the feature is once again available on iTunes.
Note that the feature is sold as Non-consumable so you just buy only once and then is always enabled, even in case of use on multiple devices with the same Apple ID or in the case of re-installation/update of the App.

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