Logicaldoc does not repond to web service

[Ghuennem]

I am running LogicalDOC latest version on a Synology. I am accessing normally via Port 1180. When trying to access the in the LAN login page I do get the response web server does not respond on Chrome and Edge. On Firefox the page remains empty. When accessing from external I do get the response "Page not found". In the resource monitor LogicalDOC is getting the status "sleeping" after a short while after restart.
The last change I made, but I could access after the change, were some setting in the schedule planning.

There is no other change made and there was no problem to access after installing latest version.

Best Regards
Georg

[adminusername]

Hi Georg,
LogicalDOC 8.3.4 requires Java 11 in order to run, it does not work with Java 8.
If you own a license key please start a ticket in the Helpdesk in order to get faster support ​https://logicaldoc.freshdesk.com

[Ghuennem]

Logicaldoc worked fine with the current installation of Java. I attached the log file of the last update. Logicaldoc was running without problems after the update. Over night I could not access any more with the above described effects.
I am trying to install Java 11, but there was no request to install Java 11 before updating. Your web page does also not require Java 11

BR
Georg

[admin]

you will be contacted by the support team to setup a remote session.