Opened 5 years ago

Closed 5 years ago

Last modified 5 years ago

#934 closed bug (invalid)

Lost User Data Allocation to User groups

Reported by: Ghuennem Owned by:
Priority: blocker Milestone:
Component: User Interface Version: 8.1.1
Keywords: User Groups Cc:

Description

The system lost user group allocation, so that a login is possible, but the users will not see any data. The page with folder selection and tabs will not open.

The system is running on a synology with latest Java and DMS installed.

Attachments (1)

LD.jpg (16.7 KB) - added by Ghuennem 5 years ago.
Displayed Page after Login

Download all attachments as: .zip

Change History (5)

Changed 5 years ago by Ghuennem

Displayed Page after Login

comment:1 Changed 5 years ago by car031

Enter as user admin and go to a Administration > Security > Security > Menu.
Here you can assign the menus to groups

comment:2 Changed 5 years ago by Ghuennem

Hello,

I would like to do so, but the screenshot attached was done with the admin log in. The system is also deleting admin user rights. It is now the 3rd time this error occurs.

comment:3 Changed 5 years ago by car031

  • Milestone 8.2.1 deleted
  • Resolution set to invalid
  • Status changed from new to closed

it seems your support contract expired in 2018. Please contact support@… about this case.

comment:4 Changed 5 years ago by Ghuennem

You may close it, but now your system is useless. As I bought mid last year 10 new licences I think, it is still in warranty, as this is obviuous a deficiency in your system.

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