500 Error

[bbutler]

We are currently getting a 500 Server Error when we try to create a really long folder template. We've tried as multiple users with multiple browsers.

We are a new customer and this is holding us back from starting to use the system.

This is what we're currently trying to save:

Invoice/Vendor?
Invoice/Vendor/Advertising?
Invoice/Vendor/Advertising/Year?
Invoice/Vendor/Advertising/Year/Month?
Invoice/Vendor/Advertising/Year/Month/January?
Invoice/Vendor/Advertising/Year/Month/February?
Invoice/Vendor/Advertising/Year/Month/March?
Invoice/Vendor/Advertising/Year/Month/April?
Invoice/Vendor/Advertising/Year/Month/May?
Invoice/Vendor/Advertising/Year/Month/June?
Invoice/Vendor/Advertising/Year/Month/July?
Invoice/Vendor/Advertising/Year/Month/August?
Invoice/Vendor/Advertising/Year/Month/September?
Invoice/Vendor/Advertising/Year/Month/October?
Invoice/Vendor/Advertising/Year/Month/November?
Invoice/Vendor/Advertising/Year/Month/December?
Invoice/Vendor?
Invoice/Vendor/Supplies?
Invoice/Vendor/Supplies/Year?
Invoice/Vendor/Supplies/Year/Month?
Invoice/Vendor/Supplies/Year/Month/January?
Invoice/Vendor/Supplies/Year/Month/February?
Invoice/Vendor/Supplies/Year/Month/March?
Invoice/Vendor/Supplies/Year/Month/April?
Invoice/Vendor/Supplies/Year/Month/May?
Invoice/Vendor/Supplies/Year/Month/June?
Invoice/Vendor/Supplies/Year/Month/July?
Invoice/Vendor/Supplies/Year/Month/August?
Invoice/Vendor/Supplies/Year/Month/September?
Invoice/Vendor/Supplies/Year/Month/October?
Invoice/Vendor/Supplies/Year/Month/November?
Invoice/Vendor/Supplies/Year/Month/December?
Invoice/Vendor?
Invoice/Vendor/Insurance?
Invoice/Vendor/Insurance/Year?
Invoice/Vendor/Insurance/Year/Month?
Invoice/Vendor/Insurance/Year/Month/January?
Invoice/Vendor/Insurance/Year/Month/February?
Invoice/Vendor/Insurance/Year/Month/March?
Invoice/Vendor/Insurance/Year/Month/April?
Invoice/Vendor/Insurance/Year/Month/May?
Invoice/Vendor/Insurance/Year/Month/June?
Invoice/Vendor/Insurance/Year/Month/July?
Invoice/Vendor/Insurance/Year/Month/August?
Invoice/Vendor/Insurance/Year/Month/September?
Invoice/Vendor/Insurance/Year/Month/October?
Invoice/Vendor/Insurance/Year/Month/November?
Invoice/Vendor/Insurance/Year/Month/December?
Invoice/Vendor?
Invoice/Vendor/Permits? and Licenses
Invoice/Vendor/Permits? and Licenses/Year?
Invoice/Vendor/Permits? and Licenses/Year/Month?
Invoice/Vendor/Permits? and Licenses/Year/Month/January?
Invoice/Vendor/Permits? and Licenses/Year/Month/February?
Invoice/Vendor/Permits? and Licenses/Year/Month/March?
Invoice/Vendor/Permits? and Licenses/Year/Month/April?
Invoice/Vendor/Permits? and Licenses/Year/Month/May?
Invoice/Vendor/Permits? and Licenses/Year/Month/June?
Invoice/Vendor/Permits? and Licenses/Year/Month/July?
Invoice/Vendor/Permits? and Licenses/Year/Month/August?
Invoice/Vendor/Permits? and Licenses/Year/Month/September?
Invoice/Vendor/Permits? and Licenses/Year/Month/October?
Invoice/Vendor/Permits? and Licenses/Year/Month/November?
Invoice/Vendor/Permits? and Licenses/Year/Month/December?
Invoice/Vendor?
Invoice/Vendor/Merchant? Fees
Invoice/Vendor/Merchant? Fees/Year?
Invoice/Vendor/Merchant? Fees/Year/Month?
Invoice/Vendor/Merchant? Fees/Year/Month/January?
Invoice/Vendor/Merchant? Fees/Year/Month/February?
Invoice/Vendor/Merchant? Fees/Year/Month/March?
Invoice/Vendor/Merchant? Fees/Year/Month/April?
Invoice/Vendor/Merchant? Fees/Year/Month/May?
Invoice/Vendor/Merchant? Fees/Year/Month/June?
Invoice/Vendor/Merchant? Fees/Year/Month/July?
Invoice/Vendor/Merchant? Fees/Year/Month/August?
Invoice/Vendor/Merchant? Fees/Year/Month/September?
Invoice/Vendor/Merchant? Fees/Year/Month/October?
Invoice/Vendor/Merchant? Fees/Year/Month/November?
Invoice/Vendor/Merchant? Fees/Year/Month/December?
Invoice/Vendor?
Invoice/Vendor/Uniforms?
Invoice/Vendor/Uniforms/Year?
Invoice/Vendor/Uniforms/Year/Month?
Invoice/Vendor/Uniforms/Year/Month/January?
Invoice/Vendor/Uniforms/Year/Month/February?
Invoice/Vendor/Uniforms/Year/Month/March?
Invoice/Vendor/Uniforms/Year/Month/April?
Invoice/Vendor/Uniforms/Year/Month/May?
Invoice/Vendor/Uniforms/Year/Month/June?
Invoice/Vendor/Uniforms/Year/Month/July?
Invoice/Vendor/Uniforms/Year/Month/August?
Invoice/Vendor/Uniforms/Year/Month/September?
Invoice/Vendor/Uniforms/Year/Month/October?
Invoice/Vendor/Uniforms/Year/Month/November?
Invoice/Vendor/Uniforms/Year/Month/December?
Invoice/Vendor?
Invoice/Vendor/Miscellaneous?
Invoice/Vendor/Miscellaneous/Year?
Invoice/Vendor/Miscellaneous/Year/Month?
Invoice/Vendor/Miscellaneous/Year/Month/January?
Invoice/Vendor/Miscellaneous/Year/Month/February?
Invoice/Vendor/Miscellaneous/Year/Month/March?
Invoice/Vendor/Miscellaneous/Year/Month/April?
Invoice/Vendor/Miscellaneous/Year/Month/May?
Invoice/Vendor/Miscellaneous/Year/Month/June?
Invoice/Vendor/Miscellaneous/Year/Month/July?
Invoice/Vendor/Miscellaneous/Year/Month/August?
Invoice/Vendor/Miscellaneous/Year/Month/September?
Invoice/Vendor/Miscellaneous/Year/Month/October?
Invoice/Vendor/Miscellaneous/Year/Month/November?
Invoice/Vendor/Miscellaneous/Year/Month/December?
Invoice/Vendor?
Invoice/Vendor/Maintenance? & Repairs
Invoice/Vendor/Maintenance? & Repairs/Year?
Invoice/Vendor/Maintenance? & Repairs/Year/Month?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/January?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/February?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/March?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/April?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/May?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/June?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/July?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/August?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/September?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/October?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/November?
Invoice/Vendor/Maintenance? & Repairs/Year/Month/December?
Invoice/Vendor?
Invoice/Vendor/Equipment? Rental
Invoice/Vendor/Equipment? Rental/Year?
Invoice/Vendor/Equipment? Rental/Year/Month?
Invoice/Vendor/Equipment? Rental/Year/Month/January?
Invoice/Vendor/Equipment? Rental/Year/Month/February?
Invoice/Vendor/Equipment? Rental/Year/Month/March?
Invoice/Vendor/Equipment? Rental/Year/Month/April?
Invoice/Vendor/Equipment? Rental/Year/Month/May?
Invoice/Vendor/Equipment? Rental/Year/Month/June?
Invoice/Vendor/Equipment? Rental/Year/Month/July?
Invoice/Vendor/Equipment? Rental/Year/Month/August?
Invoice/Vendor/Equipment? Rental/Year/Month/September?
Invoice/Vendor/Equipment? Rental/Year/Month/October?
Invoice/Vendor/Equipment? Rental/Year/Month/November?
Invoice/Vendor/Equipment? Rental/Year/Month/December?
Invoice/Vendor?
Invoice/Vendor?/IT
Invoice/Vendor?/IT/Year
Invoice/Vendor?/IT/Year/Month
Invoice/Vendor?/IT/Year/Month/January
Invoice/Vendor?/IT/Year/Month/February
Invoice/Vendor?/IT/Year/Month/March
Invoice/Vendor?/IT/Year/Month/April
Invoice/Vendor?/IT/Year/Month/May
Invoice/Vendor?/IT/Year/Month/June
Invoice/Vendor?/IT/Year/Month/July
Invoice/Vendor?/IT/Year/Month/August
Invoice/Vendor?/IT/Year/Month/September
Invoice/Vendor?/IT/Year/Month/October
Invoice/Vendor?/IT/Year/Month/November
Invoice/Vendor?/IT/Year/Month/December
Special Events
Special Events/Year/Event?
Consultants
Consultants/Agreements/Year?
Consultants/Agreements/Year/Month?
Consultants/Agreements/Year/Month/January?
Consultants/Agreements/Year/Month/February?
Consultants/Agreements/Year/Month/March?
Consultants/Agreements/Year/Month/April?
Consultants/Agreements/Year/Month/May?
Consultants/Agreements/Year/Month/June?
Consultants/Agreements/Year/Month/July?
Consultants/Agreements/Year/Month/August?
Consultants/Agreements/Year/Month/September?
Consultants/Agreements/Year/Month/October?
Consultants/Agreements/Year/Month/November?
Consultants/Agreements/Year/Month/December?
Consultants/Payments/Year?
Consultants/Payments/Year/Month?
Consultants/Payments/Year/Month/January?
Consultants/Payments/Year/Month/February?
Consultants/Payments/Year/Month/March?
Consultants/Payments/Year/Month/April?
Consultants/Payments/Year/Month/May?
Consultants/Payments/Year/Month/June?
Consultants/Payments/Year/Month/July?
Consultants/Payments/Year/Month/August?
Consultants/Payments/Year/Month/September?
Consultants/Payments/Year/Month/October?
Consultants/Payments/Year/Month/November?
Consultants/Payments/Year/Month/December?
Receivable
Receivable/Bank? Deposits
Receivable/Bank? Deposits/Year?
Receivable/Bank? Deposits/Year/Month?
Receivable/Bank? Deposits/Year/Month/January?
Receivable/Bank? Deposits/Year/Month/February?
Receivable/Bank? Deposits/Year/Month/March?
Receivable/Bank? Deposits/Year/Month/April?
Receivable/Bank? Deposits/Year/Month/May?
Receivable/Bank? Deposits/Year/Month/June?
Receivable/Bank? Deposits/Year/Month/July?
Receivable/Bank? Deposits/Year/Month/August?
Receivable/Bank? Deposits/Year/Month/September?
Receivable/Bank? Deposits/Year/Month/October?
Receivable/Bank? Deposits/Year/Month/November?
Receivable/Bank? Deposits/Year/Month/December?
Employees
Employees/Agreements?
Employees/Agreements/Year?
Employees/Agreements/Year/Month?
Employees/Agreements/Year/Month/January?
Employees/Agreements/Year/Month/February?
Employees/Agreements/Year/Month/March?
Employees/Agreements/Year/Month/April?
Employees/Agreements/Year/Month/May?
Employees/Agreements/Year/Month/June?
Employees/Agreements/Year/Month/July?
Employees/Agreements/Year/Month/August?
Employees/Agreements/Year/Month/September?
Employees/Agreements/Year/Month/October?
Employees/Agreements/Year/Month/November?
Employees/Agreements/Year/Month/December?
Employees/Reimbursements?
Employees/Reimbursements/Year?
Employees/Reimbursements/Year/Month?
Employees/Reimbursements/Year/Month/January?
Employees/Reimbursements/Year/Month/February?
Employees/Reimbursements/Year/Month/March?
Employees/Reimbursements/Year/Month/April?
Employees/Reimbursements/Year/Month/May?
Employees/Reimbursements/Year/Month/June?
Employees/Reimbursements/Year/Month/July?
Employees/Reimbursements/Year/Month/August?
Employees/Reimbursements/Year/Month/September?
Employees/Reimbursements/Year/Month/October?
Employees/Reimbursements/Year/Month/November?
Employees/Reimbursements/Year/Month/December?
Employees/Loans/Agreements?
Employees/Loans/Agreements/Year?
Employees/Loans/Agreements/Year/Month?
Employees/Loans/Agreements/Year/Month/January?
Employees/Loans/Agreements/Year/Month/February?
Employees/Loans/Agreements/Year/Month/March?
Employees/Loans/Agreements/Year/Month/April?
Employees/Loans/Agreements/Year/Month/May?
Employees/Loans/Agreements/Year/Month/June?
Employees/Loans/Agreements/Year/Month/July?
Employees/Loans/Agreements/Year/Month/August?
Employees/Loans/Agreements/Year/Month/September?
Employees/Loans/Agreements/Year/Month/November?
Employees/Loans/Agreements/Year/Month/December?
Employees/Loans/Repayments?
Employees/Loans/Repayments/Year?
Employees/Loans/Repayments/Year/Month?
Employees/Loans/Repayments/Year/Month/January?
Employees/Loans/Repayments/Year/Month/February?
Employees/Loans/Repayments/Year/Month/March?
Employees/Loans/Repayments/Year/Month/April?
Employees/Loans/Repayments/Year/Month/May?
Employees/Loans/Repayments/Year/Month/June?
Employees/Loans/Repayments/Year/Month/July?
Employees/Loans/Repayments/Year/Month/August?
Employees/Loans/Repayments/Year/Month/September?
Employees/Loans/Repayments/Year/Month/October?
Employees/Loans/Repayments/Year/Month/November?
Employees/Loans/Repayments/Year/Month/December?
Taxes
Taxes/Income?
Taxes/Miscellaneous?
Taxes/Payroll?
Taxes/Payroll?/W2s
Taxes/Payroll?/W2s/Year
Taxes/Payroll?/1099s
Taxes/Payroll?/1099s/Year
Taxes/Payroll?/Form941
Taxes/Payroll?/Form941/Year
Taxes/Payroll?/Form941/Year/Q1
Taxes/Payroll?/Form941/Year/Q2
Taxes/Payroll?/Form941/Year/Q3
Taxes/Payroll?/Form941/Year/Q4
Taxes/Property?

[car031]

the template is too long. this scheme is saved in the database in a column of max. 4000 chars, while this template is abnormal. We suggest you to break this template is a set of smaller templates. This would be the reliable way to operate.
If you cannot do this, please execute this statement against your database:
ALTER TABLE ld_generic MODIFY ld_string1 VARCHAR(20000);