Opened 11 years ago

Closed 9 years ago

#564 closed bug (worksforme)

Annotations don't appear to work in Internet Explorer

Reported by: jkenyon Owned by:
Priority: minor Milestone: 7.4.1
Component: Core Version: 7.2
Keywords: Cc:

Description

Document annotations work fine in Firefox and Google Chrome. However when highlighting test and then clicking on "Add Annotation" nothing happens in Internet Explorer.
Tested using Internet Explorer 11.

Attachments (4)

ScreenHunter_214 Mar. 03 08.30.gif (67.8 KB ) - added by adminusername 10 years ago.
Add Annotation Fail.JPG (103.8 KB ) - added by adminusername 10 years ago.
IE 11_Version Details.JPG (35.5 KB ) - added by adminusername 10 years ago.
ScreenHunter_351 Oct. 24 09.58.gif (24.3 KB ) - added by car031 9 years ago.

Download all attachments as: .zip

Change History (11)

comment:1 by car031, 10 years ago

Milestone: 7.4.1
Resolution: fixed
Status: newclosed

comment:2 by crogers, 10 years ago

Resolution: fixed
Status: closedreopened

Still not working with Internet Explorer 11.

comment:3 by car031, 10 years ago

We double checked on LogicalDOC 7.4.2 and it runs, look at the screenshot

comment:4 by crogers, 10 years ago

Retried again adding an annotation, but still failing.

The Annotations pop-up screen appears after clicking on the 'Annotations' button. Then I highlight text and select 'Add Annotation' which does not appear to do anything.

There are no details in the DMS log to show for this attempt.

Internet Explorer 11 version details screenshot attached.

comment:5 by jkenyon, 10 years ago

I have also tested across Firefox, Chrome and IE.
IE doesn't work for me either.

comment:6 by car031, 10 years ago

Got it but we tried on a set of IE11 and all went fine. I'm inclined to think that it depends on the document's nature.

by adminusername, 10 years ago

by adminusername, 10 years ago

Attachment: Add Annotation Fail.JPG added

by adminusername, 10 years ago

Attachment: IE 11_Version Details.JPG added

by car031, 9 years ago

comment:7 by car031, 9 years ago

Resolution: worksforme
Status: reopenedclosed

It seems that in 7.5.x it is working properly with IE11, i also posted a new attachment.

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