Opened 11 years ago
Closed 11 years ago
#534 closed bug (fixed)
LogicalDOC Office Launcher has stopped working
| Reported by: | jkenyon | Owned by: | Alex |
|---|---|---|---|
| Priority: | minor | Milestone: | |
| Component: | Office Addin | Version: | 7.1.3 |
| Keywords: | Cc: |
Description
When clicking "Edit with Office" from the web interface, LogicalDOC Office Launcher stops working. This is with version 2.11.2 of the Office Addin. The add-in appears to work fine within Office programs.
Screenshot attached show error prompt when clicking "Edit with Office"
Here is the full error message:
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: logicaldoc-msoffice-launcher.exe
Problem Signature 02: 2.4.2.0
Problem Signature 03: 54c0d22f
Problem Signature 04: LDEditNow
Problem Signature 05: 1.1.0.0
Problem Signature 06: 54c0d22f
Problem Signature 07: 40
Problem Signature 08: 1b
Problem Signature 09: System.IO.FileLoadException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
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Change History (6)
comment:1 by , 11 years ago
comment:2 by , 11 years ago
| Owner: | changed from to |
|---|---|
| Status: | new → accepted |
Dear Mr. Kenyon,
yesterday we published a new version of the addin (2.11.4) with some new features available with LogicalDOC 7.1.3 (export PDF conversion for a better preview).
I kindly ask you to try it and give us feedback
https://s3.amazonaws.com/logicaldoc-dist/logicaldoc/installers/logicaldoc-officeaddin-2.11.4.zip
comment:5 by , 11 years ago
I've installed this version and performed a quick test, I cannot reproduce the error mentioned above, so looks good. Thanks.
comment:6 by , 11 years ago
| Resolution: | → fixed |
|---|---|
| Status: | accepted → closed |

The previous version 2.10.0 worked fine. We have re-installed this old version for now.