LogicalDOC Office Launcher has stopped working

[jkenyon]

When clicking "Edit with Office" from the web interface, LogicalDOC Office Launcher stops working. This is with version 2.11.2 of the Office Addin. The add-in appears to work fine within Office programs.

Screenshot attached show error prompt when clicking "Edit with Office"
Here is the full error message:

Description:

Stopped working

Problem signature:

Problem Event Name: CLR20r3
Problem Signature 01: logicaldoc-msoffice-launcher.exe
Problem Signature 02: 2.4.2.0
Problem Signature 03: 54c0d22f
Problem Signature 04: LDEditNow
Problem Signature 05: 1.1.0.0
Problem Signature 06: 54c0d22f
Problem Signature 07: 40
Problem Signature 08: 1b
Problem Signature 09: System.IO.FileLoadException?
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Read our privacy statement online:

​http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

[jkenyon]

The previous version 2.10.0 worked fine. We have re-installed this old version for now.

[Blucecio]

Dear Mr. Kenyon,
yesterday we published a new version of the addin (2.11.4) with some new features available with LogicalDOC 7.1.3 (export PDF conversion for a better preview).
I kindly ask you to try it and give us feedback
​https://s3.amazonaws.com/logicaldoc-dist/logicaldoc/installers/logicaldoc-officeaddin-2.11.4.zip

[Blucecio]

Which version of MS Office you are using?

[jkenyon]

We are using Office 2010

[jkenyon]

I've installed this version and performed a quick test, I cannot reproduce the error mentioned above, so looks good. Thanks.