Opened 8 years ago

Closed 8 years ago

#521 closed bug (worksforme)

Re: Faulty html formatting in password reset request email

Reported by: Mario.Molih Owned by: Dominik Fakner
Priority: trivial Milestone:
Component: Generic Version: 7.1.3
Keywords: Cc:

Description

"Comment:

The sent email is in HTML format and sends just one link in a <a
href='url'>url</a> tag. The snippet you provided seems correct. But the
link is clickable just one time and then it becomes invalid.

"
I just tried it again.

There are two clickable links in this email (see attached picture). If i click on the second link a new browser tab opens with an empty page. If i click on the first link a new browser tab opens with the message "A message was sent to xxx@…". So, the first link works the second one does not work. No matter, which one i click first.

Furthermore, why do i recieve this faulty formatted link in the first place? I figure the email should only show a clickable "Click here" without the links being displayed.

Change History (2)

comment:1 Changed 8 years ago by car031

Please don't create new bug for the same issue.

The reason why you see two links is that your mailer doesn't display you the mesage as HTML but as plain text, we don't know why this happens, but the HTML formatting is correct.

But the correct link is the first, the second one is https://www.sifs.robel.cc:443/pswrecovery?ticketId=b44c28d999b3c9485250caa01456e427eafe6b39&userId=61

without any reason your Outlook marks as link this other: >​https://www.sifs.robel.cc:443/pswrecovery?ticketId=b44c28d999b3c9485250caa01456e427eafe6b39&userId=61</a

Of course this a rendering error, please check inside the source code of your message to check that the HTML is correct but your mailer is rendering it wrong.

comment:2 Changed 8 years ago by car031

  • Resolution set to worksforme
  • Status changed from new to closed
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