Opened 9 years ago

Closed 7 years ago

#325 closed improvement (worksforme)

Connection Problems with Android 4.1

Reported by: Blucecio Owned by: car031
Priority: minor Milestone:
Component: Android App Version: 6.7.1
Keywords: Cc:

Description

I was using an LG with Ice Cream with no problems.
I just recently replaced this phone with a HTC running Jelly Bean and now i am experiencing problems logging in.
I am not sure whether it is the operating system Jelly Bean compatibility with this App or the phone itself.
I am getting a test phone next week with Jelly Bean to try, so i will know then.

Change History (7)

comment:1 Changed 9 years ago by Blucecio

I used a different brand name phone with Jelly Bean and it does not work as well.
The App loads normally and allows you to enter your details, but when you press login it does nothing.

comment:2 Changed 9 years ago by Blucecio

The App works fine with the online demo of LogicalDOC on Android 2.3.3
After filled the login settings, you should exit from the App and re-enter or simply click the android Menu button. After this simple operation you should be able to login.

comment:3 Changed 9 years ago by car031

  • Milestone changed from 6.7.2 to 6.8

comment:4 Changed 9 years ago by Blucecio

  • Owner set to Blucecio
  • Status changed from new to accepted
  • Type changed from Bug to Improvement

The customer has warned that the problem was due to an error in the composition of the url address of the LogicalDOC server.
It would be good to put a test connection and a warning to the user in case of network failure, with a request to verify the address and credentials of the connection.

comment:5 Changed 9 years ago by admin

  • Milestone 6.8 deleted

comment:6 Changed 8 years ago by Blucecio

  • Owner changed from Blucecio to car031
  • Priority changed from Major to Minor
  • Status changed from accepted to assigned

Automatically add http:// if the user forget it,
if that is not possible add a verification end notify the user about the issue.

comment:7 Changed 7 years ago by car031

  • Resolution set to worksforme
  • Status changed from assigned to closed
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