Opened 13 years ago

Closed 10 years ago

#325 closed improvement (worksforme)

Connection Problems with Android 4.1

Reported by: Alex Owned by: car031
Priority: minor Milestone:
Component: Android App Version: 6.7.1
Keywords: Cc:

Description

I was using an LG with Ice Cream with no problems.
I just recently replaced this phone with a HTC running Jelly Bean and now i am experiencing problems logging in.
I am not sure whether it is the operating system Jelly Bean compatibility with this App or the phone itself.
I am getting a test phone next week with Jelly Bean to try, so i will know then.

Change History (7)

comment:1 by Alex, 13 years ago

I used a different brand name phone with Jelly Bean and it does not work as well.
The App loads normally and allows you to enter your details, but when you press login it does nothing.

comment:2 by Alex, 13 years ago

The App works fine with the online demo of LogicalDOC on Android 2.3.3
After filled the login settings, you should exit from the App and re-enter or simply click the android Menu button. After this simple operation you should be able to login.

comment:3 by car031, 13 years ago

Milestone: 6.7.26.8

comment:4 by Alex, 13 years ago

Owner: set to Alex
Status: newaccepted
Type: BugImprovement

The customer has warned that the problem was due to an error in the composition of the url address of the LogicalDOC server.
It would be good to put a test connection and a warning to the user in case of network failure, with a request to verify the address and credentials of the connection.

comment:5 by admin, 12 years ago

Milestone: 6.8

comment:6 by Alex, 11 years ago

Owner: changed from Alex to car031
Priority: MajorMinor
Status: acceptedassigned

Automatically add http:// if the user forget it,
if that is not possible add a verification end notify the user about the issue.

comment:7 by car031, 10 years ago

Resolution: worksforme
Status: assignedclosed
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