Opened 14 years ago

Closed 14 years ago

#177 closed bug (fixed)

My document import client not working on v6.3.4

Reported by: saccoke Owned by:
Priority: major Milestone:
Component: Web Services Version: 6.3.3
Keywords: Cc:

Description

SacCoke has migrated Logicaldoc to a new server and upgraded to 6.3.4. Our document import program no longer functions.

Change History (5)

comment:1 by car031, 14 years ago

Component: CoreWeb Services
Milestone: 6.4
Priority: BlockerMajor
Summary: Document import program not working on v6.3.4My document import client not working on v6.3.4

Reading the log seems your program is not connecting to LogicalDOC. It doesn't seem to be a problem in the application. Please check the entry-point you are using, both IP and port.

In addition please verify to not to have firewalls blocking your packets.

comment:2 by Alex, 14 years ago

First you should ensure that the web-services are enabled
checki this path:
Administration -> Settings --> Client and External Apps
then you should see something like image01
you can also click on the link evidenced to see the web-services and the methods exposed

comment:3 by Alex, 14 years ago

If your web-service client uses template features you should ensure that the same template is available with the same fields and so on on the NEW server machine

comment:4 by saccoke, 14 years ago

Please close ticket

comment:5 by Alex, 14 years ago

Resolution: fixed
Status: newclosed
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