Opened 20 months ago

Last modified 20 months ago

#1187 closed bug

Attachments in .eml (email file) can sometimes not be extracted — at Version 1

Reported by: Blucecio Owned by:
Priority: minor Milestone:
Component: Automation Version: 8.8.3
Keywords: Cc:

Description (last modified by Blucecio)

Apparently attachments in some email types are not "seen" by LogicalDOC.

In practice, if we go to preview the attachments are not shown and the same thing occurs if we run 

#set($documents = $MailTool.extractAttachments($document, 'pdf', '_system'))

from automation

However, the customer needs to run this automation to work on the attachments

Original ticket
​https://logicaldoc.freshdesk.com/a/tickets/11683

Verified on LD 8.8.3 by Alex

Change History (3)

Changed 20 months ago by Blucecio

emails with not recognized attachments

Changed 20 months ago by Blucecio

Automation script to test the method extractAttachments of MailTool?

comment:1 Changed 20 months ago by Blucecio

  • Description modified (diff)
Note: See TracTickets for help on using tickets.