Opened 2 years ago

Closed 2 years ago

#1187 closed bug (fixed)

Attachments in .eml (email file) can sometimes not be extracted

Reported by: Blucecio Owned by:
Priority: minor Milestone:
Component: Automation Version: 8.8.3
Keywords: Cc:

Description (last modified by Blucecio)

Apparently attachments in some email types are not "seen" by LogicalDOC.

In practice, if we go to preview the attachments are not shown and the same thing occurs if we run

#set($documents = $MailTool.extractAttachments($document, 'pdf', '_system'))

from automation

However, the customer needs to run this automation to work on the attachments

Original ticket
https://logicaldoc.freshdesk.com/a/tickets/11683

Verified on LD 8.8.3 by Alex

Attachments (2)

Emails.zip (158.1 KB) - added by Blucecio 2 years ago.
emails with not recognized attachments
extract-attachments.txt (344 bytes) - added by Blucecio 2 years ago.
Automation script to test the method extractAttachments of MailTool?

Download all attachments as: .zip

Change History (4)

Changed 2 years ago by Blucecio

emails with not recognized attachments

Changed 2 years ago by Blucecio

Automation script to test the method extractAttachments of MailTool?

comment:1 Changed 2 years ago by Blucecio

  • Description modified (diff)

comment:2 Changed 2 years ago by admin

  • Milestone 8.8.4 deleted
  • Resolution set to fixed
  • Status changed from new to closed
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