Opened 22 months ago
Closed 22 months ago
#1187 closed bug (fixed)
Attachments in .eml (email file) can sometimes not be extracted
Reported by: | Blucecio | Owned by: | |
---|---|---|---|
Priority: | minor | Milestone: | |
Component: | Automation | Version: | 8.8.3 |
Keywords: | Cc: |
Description (last modified by Blucecio) ¶
Apparently attachments in some email types are not "seen" by LogicalDOC.
In practice, if we go to preview the attachments are not shown and the same thing occurs if we run
#set($documents = $MailTool.extractAttachments($document, 'pdf', '_system'))
from automation
However, the customer needs to run this automation to work on the attachments
Original ticket
https://logicaldoc.freshdesk.com/a/tickets/11683
Verified on LD 8.8.3 by Alex
Change History (4)
Changed 22 months ago by Blucecio
Changed 22 months ago by Blucecio
Automation script to test the method extractAttachments of MailTool?
comment:1 Changed 22 months ago by Blucecio
- Description modified (diff)
comment:2 Changed 22 months ago by admin
- Milestone 8.8.4 deleted
- Resolution set to fixed
- Status changed from new to closed
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emails with not recognized attachments