Opened 13 months ago

Closed 13 months ago

#1187 closed bug (fixed)

Attachments in .eml (email file) can sometimes not be extracted

Reported by: Blucecio Owned by:
Priority: minor Milestone:
Component: Automation Version: 8.8.3
Keywords: Cc:

Description (last modified by Blucecio)

Apparently attachments in some email types are not "seen" by LogicalDOC.

In practice, if we go to preview the attachments are not shown and the same thing occurs if we run 

#set($documents = $MailTool.extractAttachments($document, 'pdf', '_system'))

from automation

However, the customer needs to run this automation to work on the attachments

Original ticket
​https://logicaldoc.freshdesk.com/a/tickets/11683

Verified on LD 8.8.3 by Alex

Attachments (2)

Emails.zip​ (158.1 KB) - added by Blucecio 13 months ago.
emails with not recognized attachments
extract-attachments.txt​ (344 bytes) - added by Blucecio 13 months ago.
Automation script to test the method extractAttachments of MailTool?

Download all attachments as: .zip

Change History (4)

Changed 13 months ago by Blucecio

emails with not recognized attachments

Changed 13 months ago by Blucecio

Automation script to test the method extractAttachments of MailTool?

comment:1 Changed 13 months ago by Blucecio

  • Description modified (diff)

comment:2 Changed 13 months ago by admin

  • Milestone 8.8.4 deleted
  • Resolution set to fixed
  • Status changed from new to closed
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