Opened 3 years ago

Closed 3 years ago

#1187 closed bug (fixed)

Attachments in .eml (email file) can sometimes not be extracted

Reported by: Alex Owned by:
Priority: minor Milestone:
Component: Automation Version: 8.8.3
Keywords: Cc:

Description (last modified by Alex)

Apparently attachments in some email types are not "seen" by LogicalDOC.

In practice, if we go to preview the attachments are not shown and the same thing occurs if we run

#set($documents = $MailTool.extractAttachments($document, 'pdf', '_system'))

from automation

However, the customer needs to run this automation to work on the attachments

Original ticket
https://logicaldoc.freshdesk.com/a/tickets/11683

Verified on LD 8.8.3 by Alex

Attachments (2)

Emails.zip (158.1 KB ) - added by Alex 3 years ago.
emails with not recognized attachments
extract-attachments.txt (344 bytes ) - added by Alex 3 years ago.
Automation script to test the method extractAttachments of MailTool

Download all attachments as: .zip

Change History (4)

by Alex, 3 years ago

Attachment: Emails.zip added

emails with not recognized attachments

by Alex, 3 years ago

Attachment: extract-attachments.txt added

Automation script to test the method extractAttachments of MailTool

comment:1 by Alex, 3 years ago

Description: modified (diff)

comment:2 by admin, 3 years ago

Milestone: 8.8.4
Resolution: fixed
Status: newclosed
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