Opened 3 years ago

Closed 19 months ago

#1124 closed task (fixed)

Outlook addin server connection error

Reported by: Blucecio Owned by:
Priority: minor Milestone:
Component: Outlook Addin Version: 8.7.1
Keywords: Cc:

Description

With the new 2.6.0 version of the addin, the plugin is unable to connect to the server

The customer has the .NET Framework 4.8 version which is correct, but the addin still receives an error:
System.Configuration.ConfigurationErrorsException?: UserSettings? configuration section not recognized.

https://logicaldoc.freshdesk.com/a/tickets/9455

Attachments (1)

addin-logs.zip (4.8 KB) - added by Blucecio 3 years ago.
Addin 2.6.0 logs

Download all attachments as: .zip

Change History (2)

Changed 3 years ago by Blucecio

Addin 2.6.0 logs

comment:1 Changed 19 months ago by Blucecio

  • Resolution set to fixed
  • Status changed from new to closed

We fixed it by deleting the user configuration file

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