Opened 5 years ago
Closed 5 years ago
#1116 closed bug (fixed)
SMTP connection issues with Gmail
| Reported by: | Alex | Owned by: | |
|---|---|---|---|
| Priority: | minor | Milestone: | 8.7.2 |
| Component: | Core | Version: | 8.7.1 |
| Keywords: | Cc: |
Description
In many cases it seems that LogicalDOC is not able to connect properly to smtp servers on port 587.
That happens for example with Google Gmail or Microsoft Office 365
https://developers.google.com/gmail/imap/imap-smtp
https://help.one.com/hc/de/articles/115005594305-Kann-ich-den-SMTP-Server-von-One-com-benutzen
See also this ticket in the helpdesk
https://logicaldoc.freshdesk.com/a/tickets/9234
Note: Suggest to change the label option from: "TLS is available" to: STARTTLS
Attachments (3)
Change History (7)
by , 5 years ago
| Attachment: | ScreenHunter 1355.png added |
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by , 5 years ago
| Attachment: | smtp_port587.PNG added |
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One.com smtp setting not working on LogicalDOC, while they work on Thunderbird
comment:1 by , 5 years ago
| Priority: | major → minor |
|---|
comment:2 by , 5 years ago
| Milestone: | → 8.7.2 |
|---|
comment:3 by , 5 years ago
| Summary: | Check the outgoing email code → SMTP connection issues with Gmail |
|---|
comment:4 by , 5 years ago
| Resolution: | → fixed |
|---|---|
| Status: | new → closed |
You just need to restart LogicalDOC after saving the new connection parameter.
In the next release we will avoid the need to restart each time.
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Gmail smtp setting in Thunderbird