Opened 4 weeks ago

Closed 4 weeks ago

Last modified 4 weeks ago

#1034 closed test (wontfix)

Backup proceudere issues

Reported by: g_raitchev Owned by:
Priority: trivial Milestone:
Component: Backup Version: 8.5
Keywords: Cc:

Description

Dear Team,

Please I need your support.
I have running trial enterprise version, installed on Windwos 10 Pro 64bit.

My LogicalDOC User No is: 2E6FA700-5675-40F5-A25A-FF032CCF2BEA

All is running ok and I have managed to test everything.
Today I was testing the back up option.

I have followed the backup guide step by step:
https://docs.logicaldoc.com/en/backup
Installed the tool from:
https://www.logicaldoc.com/download/server-tools/backup

I have done the changes in the config.properties file.

Now the issue I have is when I try to start the backup.
When I launch the backup.bat in CMD I got the bellow error message:
"java.exe"' is not recognized as an internal or external command,
operable program or batch file.

Please advise how to proceed or if i am doing something not right.

Thank you in advance for your time and support.

Best regards,
Georgi

Change History (2)

comment:1 Changed 4 weeks ago by admin

  • Milestone 8.5.1 deleted
  • Priority changed from major to trivial

comment:2 Changed 4 weeks ago by admin

  • Resolution set to wontfix
  • Status changed from new to closed

this is the Community bug tracking system, PLEASE DO NOT post license codes here.
Please refer to support [at] logicaldoc.com

Last edited 4 weeks ago by admin (previous) (diff)
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