Ticket #177 (closed Bug: fixed)

Opened 4 months ago

Last modified 3 months ago

My document import client not working on v6.3.4

Reported by: saccoke Owned by:
Priority: Major Milestone:
Component: Web Services Version: 6.3.3
Keywords: Cc:

Description

SacCoke has migrated Logicaldoc to a new server and upgraded to 6.3.4. Our document import program no longer functions.

Attachments

saccoke_import.log Download (82.4 KB) - added by saccoke 4 months ago.
image01.gif Download (20.9 KB) - added by Blucecio 4 months ago.
Web Service configuration and link to see list of available SOAP services

Change History

Changed 4 months ago by saccoke

comment:1 Changed 4 months ago by car031

  • Priority changed from Blocker to Major
  • Summary changed from Document import program not working on v6.3.4 to My document import client not working on v6.3.4
  • Component changed from Core to Web Services
  • Milestone 6.4 deleted

Reading the log seems your program is not connecting to LogicalDOC. It doesn't seem to be a problem in the application. Please check the entry-point you are using, both IP and port.

In addition please verify to not to have firewalls blocking your packets.

comment:2 Changed 4 months ago by Blucecio

First you should ensure that the web-services are enabled
checki this path:
Administration -> Settings --> Client and External Apps
then you should see something like image01
you can also click on the link evidenced to see the web-services and the methods exposed

Changed 4 months ago by Blucecio

Web Service configuration and link to see list of available SOAP services

comment:3 Changed 4 months ago by Blucecio

If your web-service client uses template features you should ensure that the same template is available with the same fields and so on on the NEW server machine

comment:4 Changed 3 months ago by saccoke

Please close ticket

comment:5 Changed 3 months ago by Blucecio

  • Status changed from new to closed
  • Resolution set to fixed
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