Opened 11 years ago

Closed 11 years ago

#424 closed bug (fixed)

Viewing previous document versions crashes iPhone app

Reported by: jkenyon Owned by: fulger59
Priority: minor Milestone:
Component: iPad and iPhone App Version:
Keywords: Cc:

Description

The LogicalDOC mobile app crashes on iphone when trying to view previous versions of documents. The app produces an error (see screenshot) then starts flickering and needs to be shutdown.

App Version 1.3.1.30
iPhone 5s - IOS 7.1

Change History (5)

comment:1 Changed 11 years ago by fulger59

  • Owner set to fulger59
  • Priority changed from Major to Minor
  • Status changed from new to accepted

Which version of LogicalDOC you're using?
This problem seems to have been fixed in LogicalDOC 6.8.3

comment:2 Changed 11 years ago by jkenyon

I am using LogicalDOC version 6.8.3

I tried updated the LogicalDOC Mobile app to version 1.3.2.31 and also updated IOS to version 7.1.1, but the problem still occurs.

comment:3 Changed 11 years ago by fulger59

You should check that the folder to which belog your documents has the download flag enabled for your user. This is a security permission that is now enforced on the CMIS implementation of LogicalDOC. (Select a folder then the Security tab on the right panel)

comment:4 Changed 11 years ago by jkenyon

Permissions are all good. Using an admin account with full permissions.

I can view and download documents fine. The issue is with previous versions of the document under the version history.

Last edited 11 years ago by jkenyon (previous) (diff)

comment:5 Changed 11 years ago by jkenyon

  • Resolution set to fixed
  • Status changed from accepted to closed

Recently upgraded LogicalDOC to version 6.8.4. Now I cannot replicate this issue. I suspect a restart of LogicalDOC was what sorted out the connection issues.

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